Privacy Policy

We may collect the following categories of information when you use the service:

• Account details such as your name, email address, and subscription information.
• Content you provide, including recordings, transcripts, prompts, notes, chapter structures, and exports.
• Technical information such as device data, browser type, IP address, timestamps, and diagnostic logs.
• Payment and billing metadata provided through payment processors.

We use personal information and content to operate, secure, and improve the service.

• Authenticate users and manage accounts.
• Generate transcripts, AI refinements, book structure suggestions, and exports.
• Maintain service performance, prevent abuse, troubleshoot issues, and provide support.
• Process subscriptions, billing events, and account notices.

We rely on third-party providers to deliver parts of the product. Depending on the feature you use, your data may be processed by infrastructure and model providers such as Supabase, Deepgram, OpenRouter, OpenAI, Stripe, and Vercel.

These providers only receive the data reasonably necessary to perform the services they provide to us.

We may use cookies, local storage, and similar technologies to maintain sessions, remember preferences, protect the service, and understand how the product is used.

You can control certain browser storage settings through your browser, but disabling them may impact functionality.

We retain account and content data for as long as needed to provide the service, meet legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

If you request deletion, we will remove or anonymize data where reasonably possible, subject to legal, security, billing, and backup constraints.

We use administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

If you believe your account or data has been compromised, contact us as soon as possible.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing activities.

To exercise a privacy request, email cillexsolutions@gmail.com from the address associated with your account.

The service is not intended for children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization.

If you have privacy questions or requests, contact us at cillexsolutions@gmail.com.

We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.